How myCyberBot takes the pressure off your agency – without losing the personal touch.
Agencies and service providers juggle briefings, queries, deadlines and the same standard requests over and over again. myCyberBot becomes your digital account and project assistant – on the website, in the customer portal or on the intranet.
Instead of countless emails, the bot answers typical questions about collaboration and services – and collects important information at the same time:
Example:
‘How does a website relaunch work with you and what do you need from us?’
myCyberBot explains the process in clear steps, links to checklists and directly requests the most important information – all in your tone of voice.
In agencies in particular, a great deal of knowledge is hidden in people’s heads or folder structures. myCyberBot makes it accessible to everyone:
Example:
‘Which font do we use for customer X and where can I find the current brand manual?’
myCyberBot displays the relevant documents, summarises the key points and saves the team search time.
Many questions are repeated – both by prospective and existing customers:
Example:
‘Do you also offer maintenance contracts for our website and what do they include?’
myCyberBot explains the available models, highlights differences and links to detailed pages or PDF service descriptions.
Before anyone from the team conducts a conversation, myCyberBot can already structure the requirements:
Example:
‘We are looking for support in performance marketing – can you help us?’
myCyberBot asks specific questions (channels, advertising budget, goals, duration) and prepares everything as a short briefing for the initial meeting.
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