How myCyberBot guides visitors, exhibitors and members through your offering.
Whether it’s a leading international trade fair, a specialist conference or an industry association, people everywhere ask the same questions – just at different times and through different channels. myCyberBot becomes your digital information desk: available at any time, always up to date and in your corporate language.
Visitors can find what they are looking for more quickly – without a hotline or lengthy PDF searches:
Example:
‘Where can I find exhibitor XY?’ or ‘Tell me the exhibitors for product group ABC.’
myCyberBot provides a specific answer with hall recommendations and links to exhibitor profiles – directly in the chat.
Exhibitors have many organisational questions – before, during and after the event. myCyberBot handles standard enquiries for your team:
Example:
‘When do I need to upload my stand graphics and where can I find the technical guidelines?’
myCyberBot refers to the relevant section in the exhibitor portal, summarises the most important points and links directly to the documents.
Instead of just offering a static programme PDF, myCyberBot actively guides you through the event:
Example:
‘I’m interested in sustainable packaging solutions and start-ups – which programme items should I make a note of?’
myCyberBot suggests suitable sessions, special areas and start-up pitches and helps to create a small personal ‘trade fair schedule’ from them.
For associations, myCyberBot becomes the central point of contact for members and interested parties:
Example:
“What benefits do I have as a member and how can I register for your next industry day?”
myCyberBot briefly explains the most important added value, links to the details page and leads directly to the appropriate registration form.
The bot not only helps externally – it also supports event teams internally:
Example:
“Where can I find the current template for exhibitor mailings and the approval guidelines for social media posts?”
myCyberBot refers to the appropriate directory, briefly explains the process and saves the team time searching and explaining.
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